Job Description
As a Claims Coordinator, you will assist clients during one of the most important moments in their insurance journey. You will help gather information, guide clients through claim submission, and communicate with carriers and adjusters. A calm and empathetic mindset is essential for this role.Interested candidates should submit a resume along with a short statement on why helping others matters to them.
Job Responsibilities
- Coordinates claim reporting with carriers
- Communicates updates to clients during the process
- Ensures proper documentation is collected
- Tracks open claims and provides follow-up support
- Collaborates with account managers as needed
- Helps clients navigate claim disputes or questions
Qualifications
- Strong communication and problem-solving skills
- Experience in customer support, administration, or coordination roles
- Ability to remain calm and professional in stressful situations
- Insurance knowledge is helpful but not required — training provided
Other benefits
- Consistent Monday–Friday schedule
- Hybrid or remote potential
- Opportunities to grow into claims specialist or account manager
